Billing
Manage your Travelyzer subscription and payments.
Billing
Manage your subscription, payment methods, and view your invoices.
Pricing Plans
Plan Comparison
| Feature | Free | Pay as you go | Starter | Growth | Enterprise |
|---|---|---|---|---|---|
| Price | Free | $0.50/1000 req | $29/month | $199/month | Custom |
| Included requests | 10,000/month | Unlimited | 50,000/month | 500,000/month | Unlimited |
| API Keys | 1 | 3 | 5 | 20 | Unlimited |
| Support | Community | Priority email | Priority (24h SLA) | Dedicated | |
| SLA | - | - | - | 99.9% | Up to 99.99% |
| Analytics | 7 days | 7 days | 30 days | Real-time | 1 year |
| Webhooks | - | - | Yes | Yes | Yes |
| SSO/SAML | - | - | - | - | Yes |
Free Plan
Ideal for testing and prototyping. No credit card required.
Included:
- 1,000 requests/month
- 1 API key
- Community support
- Full documentation
Pay as you go Plan
Ideal for variable workloads. Pay only for what you consume.
Included:
- Usage-based billing ($0.50/1000 requests)
- 5 API keys
- Email support
- Usage analytics
Starter Plan
Ideal for production applications with predictable pricing.
Included:
- 50,000 requests/month included
- Tiered overage pricing
- 5 API keys
- Priority email support
- 30-day analytics
- Webhooks
Growth Plan
Ideal for autonomous systems and high-throughput applications.
Included:
- 500,000 requests/month included
- Best overage rates
- 20 API keys
- Priority support (24h SLA)
- Real-time analytics
- Custom rate limits
- 99.9% SLA
Enterprise Plan
Ideal for critical infrastructure requiring custom solutions.
Included:
- Unlimited requests
- Unlimited API keys
- Dedicated support
- Custom SLA (up to 99.99%)
- Isolated infrastructure
- SSO/SAML
- Custom contracts
- Onboarding and training
Changing Plans
Upgrade
- Go to Dashboard > Billing
- Click "Change plan"
- Select the new plan
- Confirm payment
Immediate effect: New limits apply instantly.
Pro-rated billing: You only pay the difference for the remainder of the month.
Downgrade
- Go to Dashboard > Billing
- Click "Change plan"
- Select the lower plan
- Confirm
Delayed effect: The downgrade takes effect at the next billing cycle.
Warning: Verify that your current usage is compatible with the new plan before downgrading.
Payment Methods
Accepted Cards
- Visa
- Mastercard
- American Express
Add a Card
- Go to Dashboard > Billing > Payment methods
- Click "Add a card"
- Enter the card information
- The card is verified with a $1 charge (refunded)
Change Default Card
If you have multiple cards:
- Go to Payment methods
- Click "Set as default" on the desired card
Remove a Card
You must keep at least one card if you have an active paid subscription.
Invoices
View Invoices
- Go to Dashboard > Billing > Invoices
- View invoice history
- Download in PDF format
Invoice Contents
| Element | Description |
|---|---|
| Number | Unique invoice identifier |
| Date | Issue date |
| Period | Billing period |
| Plan | Billed plan name |
| Amount excl. tax | Price excluding taxes |
| Tax | Applicable tax |
| Total | Price including all taxes |
Billing Information
Configure your information for invoices:
- Company name
- Billing address
- VAT number
- Billing email
Usage-based Billing (Enterprise)
For Enterprise customers, billing based on actual usage:
Calculation
Monthly invoice = Base + (Requests x Unit price)
Example:
- Base: $500/month
- Unit price: $0.0001/request
- Usage: 5,000,000 requests
- Total: $500 + $500 = $1,000
Commitment
Enterprise plans typically include:
- Annual commitment
- Guaranteed minimum volume
- Volume discounts
Credits and Promotions
Apply a Promo Code
- Go to Dashboard > Billing
- Click "Apply a code"
- Enter the promotional code
- The credit is applied immediately
Promotion Types
| Type | Description |
|---|---|
| % Discount | Percentage discount for X months |
| Credit | Amount credited to the account |
| Free trial | Free period on a paid plan |
Cancellation
Cancel Subscription
- Go to Dashboard > Billing
- Click "Cancel subscription"
- Confirm cancellation
Consequences:
- Access maintained until the end of the paid period
- Automatic transition to Free plan
- Data retained for 30 days after expiration
Reactivation
You can reactivate your subscription at any time from the dashboard.
Billing FAQ
When am I billed?
Billing is monthly, on the same day as your initial signup.
Can I pay annually?
Yes, annual payment offers 2 months free (10 months for the price of 12).
What happens if my payment fails?
- First failed attempt: email notification
- Retry after 3 days
- After 3 failures: account suspension
- After 30 days: transition to Free plan
How do I get a refund?
Contact support within 14 days of billing for a full refund.
Billing Contact
For any billing-related questions:
- Email: contact@gotravelyzer.com
- Dashboard: Open a ticket in the "Billing" category